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Cookie Notice

At ALTY Orthopaedic Hospital, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Notice outlines how we collect, use, and protect the personal data submitted through the Imaging Scheduling System.

1. Purpose of Data Collection

The Imaging Scheduling System is designed to facilitate appointment scheduling for diagnostic imaging services at ALTY Orthopaedic Hospital. We collect only the personal information necessary to:

  • Schedule and manage your imaging appointments

  • Communicate appointment-related updates or notifications

  • Ensure accurate identification and coordination with our medical records

2. What Information We Collect

When you use the system, we may collect the following information:

  • Full name

  • Identification number (e.g., MyKad, Passport)

  • Contact information (phone number, email address)

  • Medical record number or patient ID (if applicable)

  • Preferred appointment date and imaging service

No financial, insurance, or unrelated personal data is collected through this system.

3. Use and Disclosure of Information

Your personal data will be used solely for the purpose of booking and managing your imaging appointment. Your information:

  • Will not be shared with third parties except where required by law or authorized medical personnel involved in your care

  • Will not be used for marketing or promotional activities

  • Is stored securely and only accessible to authorized hospital staff

4. Data Protection and Retention

We implement appropriate technical and organizational security measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

Your information will be retained only as long as necessary to fulfill the purpose of scheduling and related hospital operational needs, in accordance with our data retention policies and applicable legal requirements.

5. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or outdated information

  • Withdraw your data submission before the appointment is finalized

For any requests or concerns, you may contact our Data Protection Officer at:

Email: arief.ramli@altyortho.com

Phone: +60 14 893 7049

6. Consent

By using this system, you consent to the collection and use of your information as described in this notice.